Privacy-Policy

Privacy Policy

1. Introduction

This Privacy Policy describes how HumNod (“we”, “our”, “us”) collects, uses, and protects your information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our services to you.

a. Personal Information

When you create an account, we collect personal information such as:

Name: To personalize your account and for identification purposes.
Surname: To further personalize your account and for identification purposes.
Email Address: To communicate with you regarding your account, updates, and promotional offers.
Payment Information: To process your subscription payments securely through our third-party payment processor, Stripe.

b. Usage Information

We collect information about how you use our service, including:

Features Used: To understand which features are most popular and to improve our service.
Time Spent: To analyze engagement and optimize user experience.
Interaction Data: To understand how you interact with our service, including mouse clicks, navigation patterns, and other interaction metrics.

c. Technical Information

We collect technical information related to your use of our services, such as:

IP Address: To enhance security, prevent fraud, and understand usage patterns.
Device Information: To optimize our service for different devices and troubleshoot issues.
Browser Type and Version: To ensure compatibility and provide a better user experience.
Operating System: To optimize our service for different platforms.

3. How We Use Your Information

We use the collected information for various purposes, including:

a. Account Management

To create and manage your account.
To provide customer support.
To communicate with you about your account and our services.

b. Payment Processing

To process your subscription payments securely through our third-party payment processor, Stripe.
To manage billing and invoicing.

c. Service Improvement

To understand how you use our services and improve functionality.
To develop new features and enhance existing ones.
To conduct research and analysis to maintain and improve service quality.

d. Communication

To send you updates about our services, including new features and promotional offers.
To respond to your inquiries and provide customer support.

e. Security and Fraud Prevention

To protect against fraud and unauthorized access.
To monitor for suspicious or fraudulent activity.

4. Data Storage and Security

We implement a variety of security measures to ensure the safety of your personal information.

a. Data Encryption

In Transit: We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your device and our servers.
At Rest: We use industry-standard encryption techniques to protect your data stored on our servers.

b. Local Storage of Chat Data

Your chat data is stored locally on your device in an encrypted vault. We do not have access to your chat data. It is your responsibility to ensure the security and integrity of your local storage.

c. Server Storage of User Details

We store user details, such as names, surnames, and subscription payment information, on our secure servers. This information is necessary for account management and processing recurring subscription payments.

We do not sell or trade your personal information to third parties. We share your information only as described below:

a. Third-Party Service Providers

We share your personal information with third-party service providers who perform services on our behalf, such as payment processing. For example:

Stripe: To process payments securely. You can view Stripe’s terms at Stripe’s Legal Page.

b. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

6. Your Rights

You have the following rights regarding your personal information:

a. Access and Correction

You have the right to access and update your personal information at any time through your account settings. If you need assistance, you can contact us directly.

b. Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. You can make such a request by contacting us directly.

Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. It is recommended that users under the age of 14 avoid using the service without parental supervision.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and provide relevant advertising.

a. Types of Cookies

Essential Cookies: Necessary for the operation of the service.
Analytical Cookies: Help us understand how users interact with the site to improve user experience.
Advertising Cookies: Used to deliver relevant advertisements.

b. Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of the service after any changes indicates your acceptance of the new policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: support@email.com
Mailing Address: 77 Liverpool Street, London WD1
Phone Number: 077777777